People

From Kitchens to QA – My Experience Moving from the Hospitality Industry into the Tech Sector

25 May 2022

I began working as a chef after graduating from university in 2018. I didn’t dream of becoming a chef – I certainly didn’t long for Rosettes or coveted Michelin stars – I just needed to pay my rent and there was an abundance of kitchen roles in my new hometown of Leeds.

And that was that. The next 18 months or so were spent in various kitchens around the city: some chains, some independents – lots of grills and fryers. Whilst I’d worked front of house before, I’d never prepared food for paying customers, so it was a fairly steep learning curve. Naively, I was just happy to get paid a little more than a bartender and not to have to deal with drunkards. 

It was shortly after starting a new role, at a brand new restaurant in the city centre, a mysterious virus – which up until that point had been somewhat of a media curiosity – began to be taken seriously by the authorities. Then, just a few days before our launch, the country was plunged into lockdown and everything was cancelled. COVID had arrived. 

Fast forward to summer 2020. “Eat Out to Help Out” was in full force. Our restaurant was fully booked all week, for weeks. Shifts rolled by in 9, 10 and 12-hour increments. My life became a steady breeze of grilled meat, deep fried delights and curry. Lots and lots of curry.

I began to forget what “normal” life looked like – even my hours away from work were spent with colleagues drinking to forget hard shifts, or standing by the microwave in the middle of the night reheating leftovers I’d brought home from my shift. It was around this time that the seed was planted – did I want to do this for the rest of my working life?

Another 18 months rolled by; jobs came and went. By the time Omicron had started making the rounds, I had clawed my way into a Chef de Partie position at a respectable restaurant in the city centre. Sadly, this wasn’t to last. When our bookings began to fall as a result of the fresh panic, I was laid off. Whilst this was a real kick in the teeth, it gave me an opportunity to reflect on what I really wanted from life and I began to reconsider my career path.

It was pure luck that I discovered a series of tech apprenticeships on a government jobs portal. The tech industry greatly appealed to me because of the myriad possibilities for growth, development and career change within the industry – as opposed to working your way up the stations of a kitchen brigade, years at a time. In spite of this, it had always seemed inaccessible to me as I had already studied for a degree. 

Up until this point, I had wrongly assumed that all apprenticeships were (a) for 16-19 years olds and I had long since missed the boat and (b) that all apprenticeships were low paid and there was no way I would be able to afford my living costs if I wanted to retrain – how wrong I was. 

This completely changed my job hunt. Changing professions was not only possible but within my grasp. Suddenly, the prospect of working long shifts in a windowless kitchen began to seem less and less attractive. I baulked at the idea of going back to a job where my options for development were limited and a negative impact on my overall wellbeing was almost guaranteed. I didn’t want to become burnt out and I knew, despite pay rises across the industry, I couldn’t be tempted back – even for more money. 

Fairly quickly I found myself looking at Software Testing Apprentice positions around the city. Many of the roles sought a keen eye for detail and excellent communication skills, qualities I had honed whilst working in kitchens. Though I lacked a technical background, it seemed like a switch from one discipline to the other could work quite naturally, given the pool of shared skills. 

I applied for a job at Pragmatic Digital and two weeks later my software testing journey began. It turns out a move from hospitality is quite common – two others of our nine-strong team also came from a cheffing background, which immediately put me at ease. Within days I was already working on projects with the rest of the team and being introduced to the tools we use and how and why we use them. I started using my free time to Google all these new terms I was hearing and began to relish facing new problems. 

As for the apprenticeship side of my new role, I was enrolled with The Coders Guild, a Leeds’ based digital skills provider. From the outset, The Coders Guild was immensely supportive in getting me settled into the course and on with my learning – which has continued to this day. 

My cohort is a diverse group of learners, all united in our new career paths. Some have post-graduate degrees, others families – some both. It was clear to me from day one that I wasn’t alone in my desire to strike out anew in tech and I was in good company. 

Though it took me a few weeks to get used to, I soon fell into the rhythm of office life. I am grateful for the structure of my week and being home at a reasonable hour – two things I never had whilst working as a chef. Weekends felt alien to me at first, as I was used to them being my busiest days, but I soon got into the swing of them – bank holidays were another matter entirely!

Whilst I am only four months into my new career and apprenticeship course, I have already learnt so much and every day presents new challenges and opportunities for growth. I cannot overstate the value of learning on the job, with time allocated for study and the support of both my employer, Pragmatic Digital and The Coders Guild. I look forward to a fruitful and exciting career in the digital sector.

Thom Foster
QA Apprentice

More blogs...

WEB DEVELOPMENT
12 March 2024

Image for Google Consent Mode – March 2024

Google Consent Mode – March 2024

WEB DEVELOPMENT
20 July 2023

Image for Honey Monster

Honey Monster

WEB DEVELOPMENT
17 July 2023

Image for Transforming Luxury Automotive Conversions Online: Apache Automotive Website Launch

Transforming Luxury Automotive Conversions Online: Apache Automotive Website Launch

WEB DEVELOPMENT
8 March 2023

Image for Happy International Women’s day – Ada Lovelace

Happy International Women’s day – Ada Lovelace

WEB DEVELOPMENT
20 January 2023

Image for Pragmatic Web Development Training

Pragmatic Web Development Training

WEB DEVELOPMENT
16 January 2023

Image for How a simple idea of automating a simple task changed the course of my life forever.

How a simple idea of automating a simple task changed the course of my life forever.

WEB DEVELOPMENT
30 September 2022

Image for Sustainable Web Design: How to Reduce Your Site’s Carbon Footprint

Sustainable Web Design: How to Reduce Your Site’s Carbon Footprint

WEB DEVELOPMENT
28 September 2022

Image for The Best Browsers for Web Developers

The Best Browsers for Web Developers

WEB DEVELOPMENT
26 September 2022

Image for The Best Craft CMS Plugins for Your Site

The Best Craft CMS Plugins for Your Site

WEB DEVELOPMENT
23 September 2022

Image for 6 Free Websites to Learn Coding

6 Free Websites to Learn Coding

WEB DEVELOPMENT
21 September 2022

Image for Elements That Help Landing Pages Convert

Elements That Help Landing Pages Convert

WEB DEVELOPMENT
19 September 2022

Image for Simple Ways to Improve Your Website’s CX

Simple Ways to Improve Your Website’s CX

WEB DEVELOPMENT
16 September 2022

Image for How to Integrate AI Into Your Toolset

How to Integrate AI Into Your Toolset

WEB DEVELOPMENT
14 September 2022

Image for Five Ways to Lower Your Site’s Carbon Footprint

Five Ways to Lower Your Site’s Carbon Footprint

WEB DEVELOPMENT
12 September 2022

Image for How to Improve PageSpeed Insights Score & SEO

How to Improve PageSpeed Insights Score & SEO

WEB DEVELOPMENT
9 September 2022

Image for How to Tell When Your Website Needs a Redesign

How to Tell When Your Website Needs a Redesign

WEB DEVELOPMENT
7 September 2022

Image for How to Use Modern Image Formats – AVIF & WebP

How to Use Modern Image Formats – AVIF & WebP

WEB DEVELOPMENT
5 September 2022

Image for Skills to Look for in a Web Developer

Skills to Look for in a Web Developer

WEB DEVELOPMENT
2 September 2022

Image for 9 Signs It’s Time for a New Website

9 Signs It’s Time for a New Website

WEB DEVELOPMENT
31 August 2022

Image for Tips for Choosing the Best Website Hosting Provider

Tips for Choosing the Best Website Hosting Provider

WEB DEVELOPMENT
29 August 2022

Image for 9 Common Misconceptions About WordPress

9 Common Misconceptions About WordPress

WEB DEVELOPMENT
26 August 2022

Image for Maintaining a Large Application

Maintaining a Large Application

WEB DEVELOPMENT
24 August 2022

Image for What to Look for When Hiring for Digital Accessibility Roles

What to Look for When Hiring for Digital Accessibility Roles

WEB DEVELOPMENT
22 August 2022

Image for Programming Languages for Mobile Apps

Programming Languages for Mobile Apps

WEB DEVELOPMENT
19 August 2022

Image for Why Laravel is One of the Best PHP Frameworks

Why Laravel is One of the Best PHP Frameworks

WEB DEVELOPMENT
17 August 2022

Image for Why You Should Choose React Native

Why You Should Choose React Native

WEB DEVELOPMENT
15 August 2022

Image for The Advantages of Symfony Framework

The Advantages of Symfony Framework

WEB DEVELOPMENT
12 August 2022

Image for What You Need to Know about Headless CMS

What You Need to Know about Headless CMS

WEB DEVELOPMENT
10 August 2022

Image for The Differences Between WooCommerce and Magento

The Differences Between WooCommerce and Magento

WEB DEVELOPMENT
8 August 2022

Image for Free Things You Need to Do After Launching an Ecommerce Website

Free Things You Need to Do After Launching an Ecommerce Website

WEB DEVELOPMENT
5 August 2022

Image for What is Elasticsearch? 

What is Elasticsearch? 

WEB DEVELOPMENT
3 August 2022

Image for Mapping User Journeys

Mapping User Journeys

WEB DEVELOPMENT
1 August 2022

Image for Performing a Website Migration

Performing a Website Migration

WEB DEVELOPMENT
29 July 2022

Image for The Psychology of Web Design & Influencing Consumer Choices

The Psychology of Web Design & Influencing Consumer Choices

WEB DEVELOPMENT
27 July 2022

Image for The Ultimate Guide to WebGL

The Ultimate Guide to WebGL

WEB DEVELOPMENT
25 July 2022

Image for How SSL Can Protect Your eCommerce Transactions

How SSL Can Protect Your eCommerce Transactions

WEB DEVELOPMENT
22 July 2022

Image for Benefits of Making a Website a PWA

Benefits of Making a Website a PWA

WEB DEVELOPMENT
20 July 2022

Image for Ways to Use AI in Your eCommerce Business

Ways to Use AI in Your eCommerce Business

WEB DEVELOPMENT
18 July 2022

Image for DevOps: Important for Mobile Application Development

DevOps: Important for Mobile Application Development

WEB DEVELOPMENT
15 July 2022

Image for CRO Techniques that Will Boost Your ROI

CRO Techniques that Will Boost Your ROI

WEB DEVELOPMENT
13 July 2022

Image for Trends in Artificial Intelligence and Machine Learning in 2022

Trends in Artificial Intelligence and Machine Learning in 2022

WEB DEVELOPMENT
18 May 2021

Image for Magento – Is It Still Worth It?

Magento – Is It Still Worth It?

WEB DEVELOPMENT
18 May 2021

Image for 5 of The Most Common WordPress Errors

5 of The Most Common WordPress Errors

WEB DEVELOPMENT
14 May 2021

Image for Top reasons to use Magento 2 for Ecommerce Development

Top reasons to use Magento 2 for Ecommerce Development

WEB DEVELOPMENT
14 May 2021

Image for 10 Benefits Of Outsourcing Software Development Services

10 Benefits Of Outsourcing Software Development Services

WEB DEVELOPMENT
14 May 2021

Image for WordPress for Enterprise – Is it Good Enough?

WordPress for Enterprise – Is it Good Enough?

WEB DEVELOPMENT
11 May 2021

Image for What’s the Difference Between a Web Developer & a Web Designer?

What’s the Difference Between a Web Developer & a Web Designer?

WEB DEVELOPMENT
7 May 2021

Image for Signs Your Web Hosting is Causing Your Site Problems

Signs Your Web Hosting is Causing Your Site Problems

WEB DEVELOPMENT
11 March 2021

Image for Choosing Between Magento & Shopify – Which is Right for Your Business?

Choosing Between Magento & Shopify – Which is Right for Your Business?

WEB DEVELOPMENT
20 January 2021

Image for What is Agile Software Development?

What is Agile Software Development?

WEB DEVELOPMENT
4 January 2021

Image for 5 Advantages of Continuous Integration

5 Advantages of Continuous Integration

WEB DEVELOPMENT
4 January 2021

Image for What is Continuous Development?

What is Continuous Development?

WEB DEVELOPMENT
4 January 2021

Image for AWS vs Azure vs Google Cloud. What is the Best Cloud Platform for Enterprise?

AWS vs Azure vs Google Cloud. What is the Best Cloud Platform for Enterprise?

WEB DEVELOPMENT
27 November 2020

Image for What You Need to Know about the .NET Framework

What You Need to Know about the .NET Framework

WEB DEVELOPMENT
27 November 2020

Image for What is CRO?

What is CRO?

WEB DEVELOPMENT
27 November 2020

Image for What is React Native?

What is React Native?

WEB DEVELOPMENT
27 November 2020

Image for PHP vs .NET – How to choose the right one.

PHP vs .NET – How to choose the right one.

WEB DEVELOPMENT
12 November 2020

Image for Which is Best for Your Site: Umbraco or WordPress?

Which is Best for Your Site: Umbraco or WordPress?

WEB DEVELOPMENT
12 November 2020

Image for 10 Top Reasons to Choose OpenCart

10 Top Reasons to Choose OpenCart

WEB DEVELOPMENT
12 November 2020

Image for Top Reasons to Use React.JS

Top Reasons to Use React.JS

WEB DEVELOPMENT
12 November 2020

Image for Is Magento or OpenCart the Right eCommerce Platform for Your Business?

Is Magento or OpenCart the Right eCommerce Platform for Your Business?

WEB DEVELOPMENT
18 July 2020

Image for Why Hire a White Label Web Development Agency?

Why Hire a White Label Web Development Agency?

WEB DEVELOPMENT
16 March 2020

Image for Why Magento Should Be Upgraded to Magento 2

Why Magento Should Be Upgraded to Magento 2

WEB DEVELOPMENT
5 March 2020

Image for LMS Security Features That Should Be Demanded

LMS Security Features That Should Be Demanded

WEB DEVELOPMENT
31 January 2020

Image for 7 Ways Business Websites Go Wrong

7 Ways Business Websites Go Wrong

WEB DEVELOPMENT
31 January 2020

Image for 8 Things to Never Skip in Website Design

8 Things to Never Skip in Website Design

WEB DEVELOPMENT
31 January 2020

Image for 5 Ways to Make Websites Accessible

5 Ways to Make Websites Accessible

WEB DEVELOPMENT
22 January 2020

Image for Java or Kotlin: Which Should You Choose?

Java or Kotlin: Which Should You Choose?

WEB DEVELOPMENT
19 January 2020

Image for Sitecore SEO: Our Evaluation of this Enterprise Platform

Sitecore SEO: Our Evaluation of this Enterprise Platform

WEB DEVELOPMENT
19 January 2020

Image for Optimising Your WordPress Website’s Performance

Optimising Your WordPress Website’s Performance

WEB DEVELOPMENT
19 January 2020

Image for Should You Make Your WordPress Website Multilingual?

Should You Make Your WordPress Website Multilingual?

WEB DEVELOPMENT
5 January 2020

Image for Reasons Why Your SME Needs a Customer App

Reasons Why Your SME Needs a Customer App

WEB DEVELOPMENT
5 January 2020

Image for The Right Direction of Mobile UX

The Right Direction of Mobile UX

WEB DEVELOPMENT
5 January 2020

Image for Protecting Your WordPress Website Against Ransomware

Protecting Your WordPress Website Against Ransomware

WEB DEVELOPMENT
5 January 2020

Image for Key Features of Umbraco 8

Key Features of Umbraco 8

WEB DEVELOPMENT
18 December 2019

Image for Why WordPress is the Best CMS for Your Enterprise Website

Why WordPress is the Best CMS for Your Enterprise Website

WEB DEVELOPMENT
18 December 2019

Image for The Benefits of a WordPress Support Retainer

The Benefits of a WordPress Support Retainer

WEB DEVELOPMENT
18 December 2019

Image for DigitalOcean – A Worthy Competitor to AWS?

DigitalOcean – A Worthy Competitor to AWS?

WEB DEVELOPMENT
23 September 2019

Image for CMS or Frameworks?

CMS or Frameworks?

WEB DEVELOPMENT
23 September 2019

Image for Should You Use WordPress or Magento for Your Next eCommerce Project?

Should You Use WordPress or Magento for Your Next eCommerce Project?

WEB DEVELOPMENT
23 September 2019

Image for 10 Unbeatable SEO Tips for WooCommerce

10 Unbeatable SEO Tips for WooCommerce

WEB DEVELOPMENT
23 September 2019

Image for Responsive Website Design Tips and Guidelines

Responsive Website Design Tips and Guidelines

WEB DEVELOPMENT
23 September 2019

Image for Best PHP Frameworks for Web Development

Best PHP Frameworks for Web Development

WEB DEVELOPMENT
31 August 2019

Image for 15 Questions to Ask a Web Designer

15 Questions to Ask a Web Designer

WEB DEVELOPMENT
31 August 2019

Image for 10 Common Misconceptions About WordPress

10 Common Misconceptions About WordPress

WEB DEVELOPMENT
31 August 2019

Image for How to Choose the Right Agency for a Web Design Project

How to Choose the Right Agency for a Web Design Project

WEB DEVELOPMENT
31 August 2019

Image for How to Choose the Right Agency for App Development

How to Choose the Right Agency for App Development

WEB DEVELOPMENT
31 August 2019

Image for Why Choose WordPress for Your Next Website?

Why Choose WordPress for Your Next Website?

WEB DEVELOPMENT
1 July 2019

Image for Why You Need A Well Designed Website For Your Business

Why You Need A Well Designed Website For Your Business

WEB DEVELOPMENT
1 July 2019

Image for Why you need to backup your website

Why you need to backup your website

WEB DEVELOPMENT
29 June 2019

Image for How to Hire PHP Web Developers

How to Hire PHP Web Developers

WEB DEVELOPMENT
28 June 2019

Image for 5 Reasons Why Small Businesses Should Outsource Their Web Design And Development Services

5 Reasons Why Small Businesses Should Outsource Their Web Design And Development Services

WEB DEVELOPMENT
11 March 2019

Image for What You Should Consider Before Hiring a Web Development Agency

What You Should Consider Before Hiring a Web Development Agency